Designers and decision-makers face increasingly unprecedented levels of volatility and complexity. In this
context, practical tools and methods that help us make sense of, and act in complexity are becoming increasingly
important. This 2-day Masterclass is a chance to spend some time with the creator of Cynefin, Dave Snowden,
discussing strategy, leading in complexity, designing systems for complex adaptive systems, and managing through
ambiguity.
The Cynefin framework has now been used around the world in contexts as diverse as the boardrooms of
international fashion houses, software development teams and SWAT teams on the city streets. Decision-makers
have applied it across all levels of organisation and in almost every industry.
Beyond the basic framework, Dave has been actively developing Cynefin – did you know that Cynefin has sub-domain
models? And, that there are narrative-defined boundaries between domains? Recent developments include thinking
about defining domains through constraints, and moving through domains by understanding energy, knowledge and
resource flows in and organisation, and how “gradients” can be manipulated to manage these flows.